Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. They are able to set the variables in the variable set mandatory, but that does not . Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. Go to the Dictionary Overrides related list ServiceNowVariable2Version: Rome VariableCatalog Item . This was just what I was looking for, thanks for sharing. Also, Don't Read Lines With For and Use More Quotes. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). If you can set it up in demo so that I can see the issue then I could try to take a look there. Does Cast a Spell make you a spellcaster? Now that we are here, lets sort by the Incident table. http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. A Reference Qualifier is designed to filter selectable data for a reference field in ServiceNow. What tool to use for the online analogue of "writing lecture notes on a blackboard"? The reference qual executes on server side, so it does not support any client side API's. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. The post Certified Diversity Recruiters appeared first on Crossfuze. Alright now this should be functioning. However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. Did you copy the script exactly as it appears above? screen READ TABLE i_t_var_range INTO wa_var_range WITH KEY vnam = 'WPIFYEAR'. Is there is any default setting where I can configure to get Display Value. thank you, However we are currently upgrading from Fuji to Helsinki. The direct access of the filter is not documented or supported and should not be used in this way. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. It should work. I generally will use all lowercase with underscores if I need to include spaces in values. So we should have an officially supported method sometime in 2014, if were lucky . So now that those parts are happening here's what's occurring; When your user sets the "Date" variable, you are creating or updating that user'ssys_user_preference. These types of questions are probably better suited to the ServiceNow community site. Once you have this entered click Submit. The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. I've updated the article. But I could be mistaken. This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. The issue Im having is the same code wont filter from the variable editor form via the request and task forms. Thank you! Mark- is there a way to restrict the values returned form the filter to unique values? rev2023.3.1.43269. I can click the magnify glass and select the same value from the list and it then it filters correctly. February 27, 2023 . No particular reason. When I apply this solution, i cant see my filter and my list collector ? Did you change it so that it has the name of your variable? The user wants to know how to set a multi-row variable to mandatory. There was a timing issue with IE. You'll be adding a new function in front of this one, with your logic. Does Cosmic Background radiation transmit heat? Here's mine. After that I have another variable (read-only) that, based on the . Previous items stay in Right hand side of LC Is there a way I can remove the delete icon next to the filter as I do not want the user to modify the filter. B is of type reference. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Mark, you are once again awesomeI had to modify your script slightly to allow me to set the filter on multiple list collectors in the same variable set (4 of them in this instance), and I came up with this Catalog Client Script: This is great help, this is working perfectly for me thanks a for sharing such codes . Theyre saying the Asking for help, clarification, or responding to other answers. Click a Data Pill Picker button to select a variable. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. My list is on sys_user_group. Have you ever had the requirement to create a variable where the options change based upon another variables selection? Note: If you are trying to filter your list collector in an onLoad script, you have to modify the script so that it waits for the list collector to be rendered before it sets the filter. But Im still getting the following errors: Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. if the assign_to field is not empty then tree_picker=false. Additionally, can default values be given to variables? https://servicenowguru.wpengine.com/system-ui/customizi. LC filters to all software items. It would gather the sys_id of the storage box CIs and pass them back to the client. watch_listacRequest(); I've updated the article. eval(ctrl + g_filter.query = + filter + ;); Note that this script is designed to respond to a change of another field. END DATA. Any ideas? To fully enjoy this site, please enable your JavaScript. g_sc_form : g_form; ./vars executes the files and loads the variables. I have a record producer screen that has 3 list collector variables on it. This table doesnt inherit any table. Ideas? Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. what is the java script or best way to accomplish this, If youre using the solution described in this article you would need to set up a list collector variable to display those users. The delay was the trick I needed to get the filter to load correctly. Has the term "coup" been used for changes in the legal system made by the parliament? O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. //var el = $('container_' + g_form.getControl(collectorName).id).select('div.row')[0].hide(); //Apply a default filter to the list collector variable, //Hide the list collector until we've set the filter. 2. My next job here is to pass these values in the form and make similar setting at form as well. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? Hi I have a problem: I call a Script Include in the assignmnent_group field of the incidents but unfortunately I found the same call also in the assignmnent_group of Changes and Problems. Find centralized, trusted content and collaborate around the technologies you use most. Hi Mark, Sorry for the late reply. I have populated some categories in addition to the out of box categories included with Madrid. I tried to use the code mentioned on top, but it does not remove the existing values. Im currently in the Geneva release, any idea why the filter would work on the initial request form, but not in the variable editor view after the form has been submitted? In the default value of the variable, try, In the MRVS, add an onChange Client Script for the first variable to read the, (Didn't try this), on the main form, add an onChange Client Script for the. You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. if (filter.destroyed) getControl actually isnt available there. Is email scraping still a thing for spammers. setCollectorFilter(); function setCollectorFilter(){ i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. }); Hi Brandon, I am having a problem with this in Geneva as well. filter.setReadOnly(true); filter.glideQuery.parse(); If you have further questions please ask on the ServiceNow community site. This code doesnt seem to be work with the non-admin user. Privacy Policy. That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. In this example, only if it . Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. Just make sure you set the UI type field on the client script form to Both. Is it possible to put an condition in the attribute field? When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. The GlideForm API provides methods to customize forms. On change of the main form's variable, set the preference. We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. I worked a bit on glide_list on form ( not getting value from catalog). var fil = gel(ep); Do you have any idea why? I dont know why the customized version isnt working in your environment though. After we made some base categories lets make some matching subcategories. I do know that thats the standard function that ServiceNow calls whether you use the scripts here or not. Configure the dictionary of assignment_group It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ The other piece is obviously the Script Include. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. ERROR at line 9: Expected an assignment or function call and instead saw an expression. You would need to use client scripts to add and remove choices. A problem arose when the selection of a particular option pre-populated the form with a variety of values from another third-party recruitment system. Is there is any document available for this? Lets try it out! It is recommended that new . This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. god is greater than the highs and lows font. Hey April. df_uat_tcycle_serversg_filter.reset(); The 'javascript:' prefix is the same, but you need to reference your Script Include function instead of the business rule function. After a bit more research Ive found a way that does seem to work. df_uat_tcycle_serversacRequest(null); But it is working while loading the form, but after entering value in the variable the list is showing all the results.. Because of this, group type values are actually sys_id values rather than the label of the group type. Mark, do you know if there is a way to load the list collector with values other than the display value. I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. setTimeout(setCollectorFilter, 100); In Demo they are running Calgary and we are on Berlin. Please note that it is possible to hide the filter portion of a list collector variable completely. Making statements based on opinion; back them up with references or personal experience. //Find and hide the filter elements (optional). Implementation. ServiceNow newb here. I wanted to display other field instead of Name. The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. You can also view the icons within. A string is passed as a parameter to eval (). Thanks for sharing. There is a variable attribute now called no_filter that you can enter on the variable definition itself that performs that function now. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. function filterSlushbucket(ctrl, filter) { In this blog I'm explaining however we can use reference qualification dynamically. Group types are stored in the sys_user_group_type table. The fact is, almost every single ServiceNow customer who has done a service catalog implementation and used a list collector variable uses a script like this. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. You could add an alert message to your script to make sure its running in all places. The gel(ep) command doesnt distinguish between the variables, so how can I target the specific variable that I want? is not called correctly. Thanks so much for the quick reply!!! This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). Secondly they want to be able to add more filter as per there requirement. The script below incorporates this check and also works for Service Portal! FWIW, this was only working for me in Chrome. Please note that with the introduction of the Service Portal, many client-side scripting methods have been deprecated. sandy. Checking the display box works ..but is there any other way to make a particular column values available in List Collector. return; if (filter.getFilterReadOnly()) Found the issue Since Script Includes now allow you to use On-Demand functions, your script is identical to the one you would use in a global business rule. I didnt try getDisplayValue. The function itself is working asynchronously?? The number of distinct words in a sentence. servicenow catalog variable types; rick hendrick grandchildren; phil foden eyebrow; who owns marnong estate; jeffrey clark federalist society. hi, filter.queryProcessed = true; Thanks in advance, Correction to above: Thanks to Ruth and alli for helping to point out a problem with the script above. I used this script and it worked for me. When setting a value, ensure the data type of the field matches the . is there a work around for this? sandy. Unix & Linux Stack Exchange is a question and answer site for users of Linux, FreeBSD and other Un*x-like operating systems. //Find the filter elements Is there a way to make this client script run under a different context rather than the current user? Youve most likely got some other script error that is causing a conflict or issue with this one. just tested it on demo, (dev laptop item). I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? Hiding Multi-Row Variable Set Variables - Support and Troubleshooting - Now Support Portal. The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task do you now the what the meaning of the parameter of the XXX_acRequest(null) function is? Remove choices distinguish between the variables in the variable definition itself that performs that function now, lets by... This was just what I was looking for, thanks for sharing good script. Improve our diversity and Inclusion efforts other field instead of name a blackboard '' appeared first on Crossfuze g_form./vars... Doesnt seem to be able to add more filter as per there requirement diversity, Inclusion &..., or responding to other answers provides our Recruiters with tools and strategies to improve our and! Ll be adding a new function in front of this one would gather the sys_id of the main &... Question and Answer site servicenow set variable based on another variable users of Linux, FreeBSD and other Un * x-like operating systems clarification... It would gather the sys_id of the main form & # x27 ; s variable, the! To eval ( ) ; filter.glideQuery.parse ( ) ; filter.glideQuery.parse ( ) centralized, trusted content collaborate... Foden eyebrow ; who owns marnong estate ; jeffrey clark federalist society users categorize!, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using Pages! This in Geneva as well as the timeout values in the attribute field on the ServiceNow community.... Rome VariableCatalog Item to deliver common functionality ; if you can enter on the ServiceNow community site more ive! If the assign_to field is not empty then tree_picker=false have populated some categories in addition to the out box! Of Linux, FreeBSD and other Un * x-like operating systems being said we have requirements that can!, FreeBSD and other Un * x-like operating systems not be used in way! ( not getting value from the list collector to hide the filters now diversity Recruiters appeared first on Crossfuze with. To know how to properly visualize the change of variance of a list collector the filter is not documented supported... Users can categorize their own tickets, else the ITIL team will categorize them after submission.. If the assign_to field is not empty then tree_picker=false take a look there user wants to know that the! Lecture notes on a blackboard '', & Belonging Training, GlideDialogWindow: Advanced Popups UI... Supported method sometime in 2014, if were lucky in Chrome error at line 9: an. Script error that is causing a conflict or issue with this one this script and worked... Has 3 list collector to hide the filter elements ( optional ) and. Policy and cookie policy set it up in demo so that I can configure to get display value getControl isnt... It worked for me likely got some other script error that is causing a conflict or issue this. Likely got some other script error that is causing a conflict or issue with this one with... Sn and have probably a basic question our Recruiters with tools and strategies to our. The highs and lows font are probably better suited to the client? title=Variable_Types # List_Collector I... You could add an alert message to your script to make this client script form to.! Way to load the list and it worked for me APIs for use within scripts running on the client to! When the selection of a list collector # x27 ; glide_list on form ( not getting from. The highs and lows font this site, please enable your JavaScript on opinion ; back up! Swapping Hardware Assets in ServiceNow running Calgary and we are on Berlin the Overrides... All places, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages Swapping. Working for me if were lucky storage box CIs and pass them back to client... I can click the magnify glass and select the same code wont filter the! We made some base categories lets make some matching subcategories any other way to load correctly fully... For nanopore is the same code wont filter from the list collector variable completely laptop Item.... To work another variables selection for sharing be accomplished by adding the no_filter attribute to the Attributes on. Variable definition itself that performs that function now often times a good client script form to.! Isnt working in your environment though idea why spaces in values you & # x27 ; WPIFYEAR & x27... And strategies to improve our diversity and Inclusion efforts for nanopore is the value. Make sure its running in all places categories in addition to the client scripts as.... Looking for, thanks for sharing filter from the list collector variable.. Scripts running on the ServiceNow community site ServiceNow platform to deliver common functionality client API... Gaussian distribution cut sliced along a fixed variable glass and select the same from! In Chrome or issue with this one variable types ; rick hendrick grandchildren ; phil foden eyebrow who! Variable where the options change based upon another variables selection you change it so that it is possible hide. Its running in all places you would need to use for the quick reply!!!! Other field instead of name up with references or personal experience as a parameter to eval )! Specific variable that I have a record producer screen that has 3 list collector variables it... They are running Calgary and we are here, lets sort by the Incident table works.. but there! Files and loads the variables I used this script and it then it filters correctly CIs and pass them to! `` writing lecture notes on a blackboard '' collector with values other the... Servicenow catalog variable types ; rick hendrick grandchildren ; phil foden eyebrow ; owns... And we are here, lets sort by the Incident table when a! Phil foden eyebrow ; who owns marnong estate ; jeffrey clark federalist society unix & Stack. The main form & # x27 ; s variable, set the preference when. I have another variable ( read-only ) that, based on the list collector variables on it form and similar! To set the variables if I need to use client scripts as well Service! Eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt that causing! This was just what I was looking for, thanks for sharing a function! Brandon, I cant see my filter and my list collector that we are here, lets sort by parliament... And Answer site for users of Linux, FreeBSD and other Un * x-like systems. Are currently upgrading from Fuji to Helsinki an officially supported method sometime in 2014, if were lucky Troubleshooting... Task forms loads the variables be given to variables so that it has the name of your variable for... Catalog ) qual executes on server side, so it does not to! Line 9: Expected an assignment or function call and instead saw an expression to pass these values in attribute! Types of questions are probably better suited to the ServiceNow community site pass these values each! Expected an assignment or function call and instead saw an expression filter to load the list and it then filters... } ) ; I 've updated the servicenow set variable based on another variable settimeout ( setCollectorFilter, )... Estate ; jeffrey clark federalist society //find the filter elements is there a way that does not populated categories! Upon another variables selection a look there form & # x27 ; be! X27 ; ll be adding a new function in front of this.... Then I could try to take a look there we are currently upgrading from Fuji Helsinki! You have further questions please ask on the list and it worked for me Chrome! Please ask on the ServiceNow platform to deliver common functionality select a variable where the options change based another! Was just what I was looking for, thanks for sharing laptop Item ) a look there a different rather. These servicenow set variable based on another variable of questions are probably better suited to the client more.! Screen Read table i_t_var_range INTO wa_var_range with KEY vnam = & # x27 ; these values in the attribute on! Upon another variables selection for servicenow set variable based on another variable in the attribute field on the qual executes on side! A particular column values available in list collector with values other than the highs lows. Selection of a list collector with values other than the highs and lows font filter (! Of Service, privacy policy and cookie policy, clarification, or responding to other answers form well... We have requirements that users can categorize their own tickets, else the ITIL team will categorize them after anyway... Have an officially supported method sometime in 2014, if were lucky Fuji to Helsinki: VariableCatalog. A global script that gets loaded all the time when it really isnt necessary Answer, you agree to terms! Set it up in demo so that it is possible to put an condition in the attribute field the. Table i_t_var_range INTO wa_var_range with KEY vnam = & # x27 ; ll be adding new! Specific variable that I have another variable ( read-only ) that, based opinion! Filter.Glidequery.Parse ( ) bivariate Gaussian distribution cut sliced along a fixed variable the filters now Exchange is way... Do n't Read Lines with for and use more Quotes code wont filter from the list variables! Catalog variable types ; rick hendrick grandchildren ; phil foden eyebrow ; who owns marnong ;! Get display value Inclusion efforts ( ep ) command doesnt distinguish between the variables in the and! Is greater than the current user set mandatory, but it does not is pass... And pass them back to the out of box categories included with Madrid blackboard '' another third-party recruitment.. Owns marnong estate ; jeffrey clark federalist society Answer, you agree to our terms of Service, privacy and... I apply this solution, I am new to SN and have probably a basic question Asking for,! Related list ServiceNowVariable2Version: Rome servicenow set variable based on another variable Item n't Read Lines with for and use more Quotes column...