If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. If you still need help with using Patient Access, you can visit our Support Centre online. Only your overall rating, comment and name (if disclosed) will be visible online. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. This means you can order your medicine when you need it without having to see a GP until your next medicine review. You can also find out if you are entitled to free prescriptions. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Total number of prescriptions ordered using an Online Patient Transaction Service. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Find out more about online health and prescription services. By asking your local pharmacist to request on your behalf. They can also offer well-being, stopping smoking and sexual health advice. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. The website wasnt working. Our monthly delivery service supports our most vulnerable patients. She was told to have it checked after 4 days. Sleep like a baby. If you wish your prescription to be available for collection from elsewhere, e.g. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. We are setting up a new delivery service for our dispensing patients. Your pharmacy of choice is referred to as your nominated pharmacy. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. In all cases please order your prescriptions at least 2 working days before they are needed. We do not accept telephone requests for repeat prescriptions. More information on the service can be located here. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. . Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. If not, you'll need to order your medicines from your GP surgery each time. order repeat prescriptions. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Patient Satisfaction with GP Practice Appointment Times. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. My Account. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Attleborough Surgery is a GP practice in Attleborough, Norfolk. You can add or change your nominated pharmacy in theAccount section of Patient Access. Powered by 100% Renewable Energy. Manage an account on behalf of another patient or relative. Page last reviewed: 21 August 2020 Notice Feltwell Thetford IP26 4AD (01842) 828938. Proxy. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. nter a postcode to find a local pharmacy. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. At such times we then continue to offer telephone access but only for urgent requests. Messaging. In the past 2 weeks we have moved over to a new clinical system. By asking your local pharmacist to request on your behalf. To check if you have an acute or repeat prescription, go to My record, then select Medicines. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. NR17 2AS Map, Queens Square SurgeryQueens Square You can contact this general practice using the phone number 01953 453166. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Some high street pharmacies also deliver. Station Road SurgeryStation Road I work full time so cannot sit on the phone for an hour waiting for someone to answer. items per standardised prescribing unit (see definition). Medical record. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. I cannot find a way to get an appointment. Find out about how the NHS self-referral button feature works and who to contact with any questions. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Appointments Consult a clinician, routine appointments, sick notes and more. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. We've put some small files called cookies on your device to make our site work. Send secure messages to your GP. You . Attleborough Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. We continue to work to resolve these issues as soon as we can. Let us know your preference. We would also like to use analytical cookies to understand how our site is used and improve user experience. You'll be able to collect your medicine in person when it's ready. NR17 2AS Map, Queens Square SurgeryQueens Square Toggle navigation Find-My-Doctor.co.uk. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Ask your GP surgery which service your GP surgery uses. There is an intermittent issue and we are not able to accept new tickets at the moment. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. If you take medicine regularly you'll usually have a repeat prescription. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Station Road SurgeryStation Road Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. You'll be able to collect your medicine in person when it's ready. Website and Digital Marketing by White Bear. In future you may wish to consider registering for our Online Services. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. We make it easy to register you and your family. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Diabetes - Managing Blood Glucose Level (HbA1c). Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Attleborough Before you make your choice you can read more about our cookie policy. Norfolk Care Quality Commission Inspection Ratings. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Station Road SurgeryStation Road The Nominated pharmacy section with a nomination. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. We make it easy to register you and your family. How long must this keep going until someone fully investigates? Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Some high street pharmacies also deliver. NR17 2AF Map, Station Road SurgeryStation Road Sorry for any inconvenience. Station Road, Attleborough, Norfolk, Nr17 2as, England. View and share your medical record. We will use a cookie to save your choice. If yours is one, register today to benefit from a faster, smarter . 82.88% with recommended measurement, out of 2,698 patients. Make a written request using the Practice tear off prescription request slip. Receive your test results, get a referral or tell us youve changed your home address. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. 84.48% within a recommended level, out of 799 patients. There are 3 ways to order a repeat prescription from your GP surgery. NR17 2AF Map. Using your NHS account. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. I believe that I may have an adult umbilical hernia. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. You have nominated your pharmacy of choice. The NHS App now requires newly registered patients to input an ODS Practice code. I can't see the request new medication link, 111 outside of your GP practice's opening hours.