I have not received help since July 2020. I tried calling the office but havent been able to talk to anyone. Click the button below to begin. Deposit Notification by Phone or Email: Register your mobile phone to receive notifications and alerts at www.GoProgram.com or 1-800-961-8423. 8:00 a.m. to 5:00 p.m. Call 833-RENT-RELIEF to learn whether your tenant completed an application. It seems to be unable to verify ID since its launch in November and even the reps are at wits in about it. He has zero income and were about to lose our home. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. They just re-opened a claim I filed Feb. 15; it was closed due to the VECs errors. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. Forgot User ID? The Unemployment Office might be inundated with pending requests. Hours: Monday through Friday, The application is not available via going to getgov2go.com. Im thinking we will need to report them. Now Im going to my representative because it needs to be resolved. No offices in the alexandria fairfax area are open. Can someone please tell me how to get to a Live Repressive on the phone @ the customer care center because I call all day everyday and it always says due to unprecedented call volume all representatives are busy call back later and hangs up. Can you please give me a number or tell when will i be getting my approved PUA money. Apply for VA health care, find out how to access services, and manage your health and benefits online. I will be contacting FB is investigate as that is where this was advertised. Designed to accelerate COVID-19 testing in communities across the country, our COVID-19 Testing solution supports any size community as they shift back to "open for business." Sometimes you just have to talk to a live person to get answers to your questions. They all should be ashamed of them selves. Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. I lost my job sept 29 & applied a couple days after. Whoever is supposed to make sure these things work needs to do their job and fast otherwise dont bother making an app just make sure the original website works regardless. I have e little girls 2,6,8.We are STRUGGLING! Hello I really need help no answer I want today to vec Office they not open yet and they did not answer any call I need did they do this by purpose I dont think they busy like that because Ive been calling for 2 weeks every day!!!? The Unemployment Office might be inundated with pending requests. Please tell me and others how we can get to someone that can actually help us. As usual with any tax-payer paid government agency, it does not work well and you cannot get any live assistance whatsoever! I offered to visit an office but was told that they only help with job searches and could do nothing more than take my W-2 and fax it to the same numbers I already had and it would take the same time to get it scanned into the system. If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. Returned it the same day, have been calling for my benefits, havent received anything for 2 months, now I am back out of work due to COVID. Getting in touch with any actual human is near impossible. ET My HealtheVet help desk 877-327-0022 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Im 4 weeks in and they have still not verified the fax with my W-2 and the reps have told me that there is only 2 fax machines and the faxes have to physically be taken by hand from the paper fax and scanned into the system to then be processed and this sometimes takes months to be processed and they cant even confirm my fax was received. Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. Is the idea to get people to abandon their seeking of benefits? SIGNIN.EMAIL. Please show me where you can go online to get a statement. What can I do to actually speak with someone or how can I get this pin ?! Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. This is a freaking joke! Money my family desperately needed. Its frustrating but you have to try. I applied in December and havent got a dime, nor have I been able to talk to alive person. 877-294-6380 This is the website you should be using https://www.vec.virginia.gov/unemployed. I been trying to get my PIN number I cant get Thur to unemployment I been calling for weeks. I was working in VA but due to Covid I lost my job and was homeless had to move back to my hometown CA where Ive been applying for edd in but CA didnt tell me I needed to file in VA UNTIL THE 5th time I applied its been over a year dealing with CA but since CA told me to contact VA I havent been able to . I could hear them perfectly and it didnt sound like a professional place of work. Not that helpful unfortunately. You can try any of the methods below to contact Gov2Go. Then they give you another number, which guess what..its another dead end and you will most likely be hung up on by a machine. Hi Sam, I get the message you claim cannot be processed due to an outstanding issue. If I lose my house over this I WILL mass tort sue. Saturday, 9:00 a.m. to 5:30 p.m. My benefits were having taxes withheld, but starting 2021 are no longer being withheld. Thank you. All Rights Reserved. 8:00 a.m. to 7:00 p.m. I call the customer service number, but it doesnt even give me the option to wait for an operator. The squeaky wheel gets the grease. HELP!!! Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. Q: Will there be any changes to how I file a new claim? Hours: Monday through Friday, I was told to copy my DL, S.S. card and birth certificate and send it to a report team in Grundy, VA ??? As of today January 24th it is still offline!! 117-2) for rental assistance through the Virginia Rent Relief program. I guess i should petition the court? My wife thought she was logged into her account but she was logged into mine and now her social security number is on my account and I cant file how do I change this, I been trying to create a gov2go account but it keeps telling me I can't what's the problem, it will say unable to create account try back later/ tell me what's the problem, By Embarrassed Fellow Human Please continue chasing the office/check your status online at regular intervals until payments normalize. The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is a federal program that operates under the requirements of the U.S. Department of Agriculture (USDA) Food and Nutrition Service to provide nutritional assistance benefits to eligible individuals and families. How do I request a 1099 be mailed to my address. So frustrating! Ive been trying since March 1st! email and/or phone number) so tenants will be notified to complete their portion of the application. There is just no way I have found including written a letter..if you have any idea please let me know. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. Website doesnt provide any info and I cant reach anyone. Thanks. No further action is required from you at this time. The VEC phone numbers.do not even allow you to hold for a live person. thanks Steve Ense, I PUT IN MY CLAIM EVERY WEEK. Please try resetting it online. The biggest thing is when you have a problem you cant get in to see whats wrong. Ive tried to call & cannot get through. I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? You and your tenant will be notified via email if you completed your landlord application online. ET, 800-983-0937 Just want someone to help me put this damn claim through, but nobody even asks for my info they just pass it off to other office!!!! Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. Hours: Monday through Friday, Please call/email the Unemployment Office. What next. look at my required. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. Do you know what the best way to follow up? Please try checking the payment status online. Virginia's 4pm Burning Law Now in Effect. They just re-opened a claim I filed Feb. 15; it was closed due to the VEC's errors. It might be tough to find a live agent. ET, 800-535-1117 We offertranslator services in nearly 200 languages. No. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. Before sharing sensitive information, make sure you're on a federal government site. We will be here to help. Seriously what am I supposed to do? Off-peak hours are generally post-lunch time and early evenings. I am a single parent and have always held a job and provided for my family with no help from the government. Good luck. The Unemployment Office might be inundated with pending requests. I thought I was gonna die in my sleep! Discover which options are the fastest to get your customer service issues resolved.. 600 East Main Street, Suite 300 8:00 a.m. to 9:00 p.m. I have the same problem last week. I have called the 1800 number for the VEC..its a non working number. Every time they tell me to call another number. 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